We know that these are uncertain and challenging times, and your vehicle should be the least of your worries. That's why Chevrolet, your Chevrolet dealer and GM Financial are here and committed to helping you in any way we can – from answering your questions to servicing your vehicle and everything in-between.
Need Help? Contact an Advisor.
If you have questions about your current Chevrolet vehicle you can call our Customer assistance hotline at 1-800-222-1020.
Chevy Dealers are here for sales and service.
Our dealers are here to help. We encourage you to call or visit your dealerships website for the most up to date information. As always, during these challenging times, should you require repairs or routine maintenance, know that the Chevrolet Certified Service experts are available to handle your vehicle service needs.
OnStar® crisis assist.
We're offering current Chevy owners the benefits of complimentary OnStar® crisis assist services for a limited time. With crisis assist, you get access to specially trained Advisors who are ready to help 24/7 during emergencies and other unexpected situations.
Limited-time offer. Services provided by OnStar in its sole discretion. OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Data provided by AT&T. See onstar.com for details and limitations.
Buy online. Deliver to your home.
If you're in need of a new vehicle but don’t want to visit a dealership, we offer the ability to buy online from your participating local dealer and have your vehicle delivered to your home. It's just another way we’re doing our part.
Participating dealers. Where available.
Financial questions? We’re here to help.
The safety and well-being of our communities is our first priority. From waiving certain late fees to offering an automatic one-month lease extension* if you are nearing the end of your lease, we stand ready to help during this difficult time. Please contact us to discuss and review your personalized options. GM Financial customers in need of help are encouraged to text INFO to 53721, message through the GM Financial mobile app, or contact the GM Financial Customer Experience team at 1-800-284-2271.
*Please review the lease extension guidelines at gmfinancial.com/coronavirus before deciding to extend your lease.